Please enable JavaScript to view this site.

Process Designer

The document requires at least one secure signature

If you receive this error message, you have probably set the PDF signature placeholder, but not clicked "Save" afterwards.

Fehler_Dokument_benötigt

No Instance of DataObject_DB_User

This error message indicates a wrong JobRouter username.
 
Especially for internal JobRouter users, the username entered must be identical to the JobRouter account.

Fehler_Key_Value

Batch signature error messages

In connection with a faulty configuration during batch signature, various error messages can be logged. These error messages are logged in the jobsign.log file.

The following incorrect settings are recorded:

There is only one signature, but a batch signature type was specified

Batch type is configured, but the signer "%s" contains only one signature.

Example
2021-09-01 10:17:20,985 jobrouter WARNING 74bc8b23 Batch type is configured, but the signer "sig1" contains only one signature.

One signer but two different batch signature types

Batch type for signer "%s" not specified. SIMPLE is set.

This error message appears when different signature types are specified for a signer. Example: SIMPLE and PRESELECTED.

In this case the type SIMPLE is used.

One signer with and without batch signature type

Wrong value "%s" was specified for the signer "%s".

This error message is logged if a type e.g. SIMPLE was specified for one signer but no type was specified for the other signature.

In this case the type SIMPLE is used as default.